Meet the Team

Whether you feel called to serve your faith-based community or support those who do, our purpose is rooted in one mission: serving you.

Select a team to learn more.

Distribution Underwriting Claims Risk Control & Education Licensing & Broker Support

Distribution Team

We partner with independent agents and brokers to offer tailored insurance solutions that uplift and protect those answering the call to serve in their communities.

profile photo of Glatfelter associate Ella Broks
Ella Broks
Managing Director of Distribution
profile photo of Glatfelter associate Mark Jessup
Mark Jessup
Strategic Distribution Leader
profile photo of Glatfelter associate Rob DeLeon
Rob DeLeon
Strategic Distribution Leader
profile photo of Glatfelter Associate, Ryan Sanchez
Ryan Sanchez
Strategic Distribution Leader
profile photo of Glatfelter Associate, Ashley Fiolek
Ashley Fiolek
Strategic Distribution Leader
profile photo of Glatfelter Associate, Kyle Witt
Kyle Witt
Strategic Distribution Leader
profile photo of Glatfelter Associate, Tanya Ruiz
Tanya Ruiz
Strategic Distribution Leader
profile photo of Glatfelter Associate, David Friedman
David Friedman
Strategic Distribution Leader

Underwriting Team

Our underwriting team works alongside independent agents and brokers to carefully review insurance applications, helping deliver trusted coverage to individuals and organizations that lead and serve faith-based communities.

profile photo of Glatfelter associate, Lisa Marsalis
Lisa Marsalis
Senior Underwriting Director
profile photo of Glatfelter associate, Shawna Cureton
Shawna Cureton
Underwriting Supervisor
 Headshot of Glatfelter Associate, Bethany Merz
Bethany Merz
Underwriting Consultant
profile photo of Glatfelter associate, Becky Strine
Rebecca Strine
Head of Underwriting Support
profile photo of Glatfelter associate, Kelsey Schopp
Kelsey Schopp
Underwriting Service Manager

Claims Team

Our claims team works alongside independent agents and brokers after a client experiences a loss to determine what coverages apply and how we can help make our clients whole again.

profile photo of Glatfelter associate Todd Stoner
Todd Stoner
President, Glatfelter Claims Management
profile photo of Glatfelter associate, Heath Conrad
Heath Conrad
Vice President, GCM – Liability
profile photo of Glatfelter associate Brian Roper
Brian Roper
Vice President, GCM – Liability
profile photo of Glatfelter associate Jeff Paul
Jeff Paul
Vice President, GCM – Property/Auto
profile photo of Glatfelter associate, Jeremy Klunk
Jeremy Klunk
Vice President, GCM – Claims Operations

Risk Control & Education

Our risk control & education team provides specialized resources, training, and risk management tools to help religious organizations address their everyday risks and unique challenges.

profile photo of Glatfelter associate Scott Harkins
Scott Harkins, CSP, CPCU, ARM
Sr. Vice President, Risk Control & Education
profile photo of Glatfelter associate Matt Olphin
Matt Olphin
Director, Risk Control & Education
profile photo of Glatfelter associate Wade Alexander
Wade Alexander
Sr. Risk Control Representative
profile photo of Glatfelter associate Amanda Tabb
Amanda Tabb
Risk Control Representative
profile photo of Glatfelter associate Brent Gates
Brent Gates
Industry Specialist

Licensing & Broker Support Team

Our licensing & broker support team helps independent agents and brokers onboard with Glatfelter, utilize our tools, and remain compliant with regulations.

profile photo of Glatfelter associate Angela Delozier
Angela Delozier
Licensing Supervisor
profile photo of Glatfelter associate Cindy Heffner
Cindy Heffner
Broker Support Specialist
Cortney Leber
Cortney Leber
Compliance & Licensing Specialist
Kiersten Krout
Kiersten Krout
Compliance & Licensing Specialist
Taylor Kopp
Taylor Kopp
Associate Compliance & Licensing Specialist